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Aspects of clinical governance: |
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Describe the elements of clinical
governance: |
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quality improvement (including
clinical audit) |
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leadership |
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evidence-based practice |
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dissemination of good practice, ideas
and innovation |
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Clinical Risk Reduction |
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detection of adverse events |
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learning lessons from complaints |
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addressing poor clinical performance |
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professional development programmes |
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high-quality data and record keeping |
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Describe the relationship between
clinical governance, continuing professional development, appraisal and
revalidation Describe the key aspects of NHS quality improvement
systems, at national and local levels Describe the General Medical
Council’s Good Medical Practice and the RCGP’s Good Medical Practice for
General Practitioners |
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Describe the codes and standards that
apply to GPs and primary care - professional, regulatory, NHS, legal and
other [e.g. local] standards, clinical and professional conduct |
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Describe a definition of clinical
guidelines, their development, knowing how to assess the quality of a
clin-ical guideline, kite-marking, differences between a CG and a
protocol, the method for development in the UK |
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Demonstrate a working knowledge of
performance indicators, their uses and abuses Describe the system of
underperformance, methods of diagnosis and management, and local
procedures |
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Describe when it is appropriate to
raise concerns and how to access local complaints systems – to know what
action to take when a colleague gives cause for concern, whether a
fellow doctor in primary or secondary care or other healthcare
professional, and the support available |
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Describe the accountability of a GP |
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Describe how the performance of a GP
and a practice might be defined and assessed |
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Describe the requirements for a
practice-level clinical governance lead and their key relationships
internally and externally |
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Person centred care: |
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Describe techniques for ascertaining
the views of patients, e.g. quantitative methods including surveys or
qualitative interview techniques including focus groups |
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Discuss the benefits of involving lay
people in the improvement of health services and setting up patient fora
and groups |
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Demonstrate that they share the
decision-making process with patients in their consultations |
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Describe the benefits of allowing
patients access to their records |
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Describe the benefits of engaging
patients in the care of others, e.g. the Expert Patient Programme |
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Describe the NHS complaints systems
and optimal methods for learning from complaints and dealing with
patients |
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Use the essential components of clinical governance: |
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Conduct a clinical audit |
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Conduct a significant event audit |
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Demonstrate skills in giving
colleagues feedback about critical incidents |
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Develop and organise practice
information systems about performance Locate information about
standards, clinical guidelines, critical appraisal and databases |
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Appraise critically data about
performance indicators (e.g. prescribing, referrals, chronic disease
management) their determinants and variation |
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Describe the variation in GP and
practice performance and the determinants of this |
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Undertake a change management project
in introducing a clinical development or guideline |
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Conduct a PDSA cycle
(plan–do–study–act) |
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Personal attitude: |
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Discuss awareness of his or her own
capabilities and values |
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Discuss awareness of self: an
understanding that his or her own attitudes and feelings are important
deter-minants of how he or she practises |
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Discuss, justify and clarify personal
ethics |
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Describe the interaction of work and
the doctor’s own private life, and striving for a good balance between
them |