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These are CBD, COT, DOPS, mini-CEX, MSF, PSQ and
CSR
Twelve areas of professional
competence extracted from the core curriculum statement ‘Being a
General Practitioner’
When and how
This is a copy
of the form used in the e-Portfolio so that the layout can be
appreciated.
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The PSQ
provides useful feedback to doctors by providing a measure of the
patients’ opinion of the doctor’s relationship and empathy during a
consultation. The evidence provided is useful in helping trainer and
trainee to address needs and facilitate educational shift during the
training period.
PSQ will take place as follows:
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Once
during months 31 to 34 (Specialty Training Year 3, if in primary
care)
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Also,
PSQ can take place in ST1 or ST2, if in primary care
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That
is: once if GP experience is for 12 months,or twice if GP
experience is more than 12 months.
Process: Obtaining Feedback
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The
trainee and GP trainer should agree a date for the PSQ and a
date for interview (not an interim review).
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The
forms and letters of explanation should be handed to consecutive
patients (irrespective of their likelihood of responding) by the
receptionist, continuing into subsequent days if necessary.
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Receptionist and trainer complete the declaration form and
return to Deanery.
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Patients complete the forms and hand back to receptionist. This
should continue until 40 completed forms have been returned.
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The
results need to be entered on-line using
www.eportfolio.rcgp.org.uk/forms (accessible from August 2007).
Each deanery will decide who will perform this duty.
Process: Using Feedback
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Once
submitted, results are sent to the Educational Supervisor.
Results will include mean, median and range for each question.
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Results are anonymous.
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The
Educational Supervisor familiarises him/herself with the
feedback prior to the interview and aims to assimilate the
numerical scores within the context of the trainee’s overall
performance.
Process: The Interview
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The
interview should be conducted in protected time with no
interruptions. Different individuals may require different
lengths of time for reflection. It may be necessary to schedule
the feedback for more than one occasion in order to make best
use of data.
-
The
Educational Supervisor can authorise for the transmitting of
results to the trainee’s ePortfolio at any time. The GP trainer
will then have access too.
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The
Educational Supervisor or GP trainer should ensure that the
trainee understands the background and purpose of the PSQ.
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The
interviewer uses skills in feedback.
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Discussion should centre around the trainee’s expectations in
relation to the mean, median and range for each question.
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In
order to evaluate and record the success or otherwise of the
feedback process, it is suggested that the Professional
Conversation log in the Education Section of the ePortfolio is
used.
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If the
trainer has any areas of serious concern regarding either the
content of the assessment or anticipated difficulties in giving
feedback, they should contact their programme director/associate
adviser for further discussion prior to the interview.
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